Youssef Mohamed A. Fattah - System Administrator - Damietta-LNG

Summary

Seasoned System Administrator with over twelve years of hands-on experience in managing critical applications, fortifying network security, and optimizing system performance. Proficient in implementing robust backup and disaster recovery strategies, resulting in a significant reduction in system downtime and ensuring maximum uptime. Skilled in Active Directory management, user support, and network infrastructure enhancement, with a proven track record of successfully migrating and managing 300+ user accounts across multiple domains while maintaining a 99% uptime. Adept at collaborating with cross-functional teams to design and implement scalable network solutions, leveraging technologies such as virtualization and storage management. Passionate about continuous learning and staying abreast of emerging technologies to drive innovation and enhance organizational efficiency.

Overview

16

years of professional experience

1

Certification

Work History

System Administrator

Damietta-LNG

2012.12 - Current

Manage and maintain Windows Server operating systems (2012/2016/2019) to ensure system reliability and availability, overseeing critical applications in an enterprise environment.
Administer Windows domain infrastructure, including Active Directory, DNS, DFS, and DHCP services, ensuring secure and efficient network operations.
Develop and enforce Group Policies to strengthen security measures and standardize system configurations across the organization, mitigating potential vulnerabilities.
Oversee user account management, permissions, and access rights in Active Directory, minimizing user-related issues and enhancing user satisfaction.
Spearhead the implementation of new technologies, such as virtualization, leading to cost savings, improved system performance, and enhanced scalability.
Design and implement backup and disaster recovery strategies using Veeam Backup and NetApp storage functions, achieving minimal data loss and expedited recovery in disaster scenarios.
Collaborate with the network team to design and implement scalable, high-availability network infrastructure, ensuring reliable connectivity for 300+ users with a 99% uptime.
Implement system automation processes to streamline operations and minimize manual tasks, enhancing overall system efficiency and productivity.
Manage and enhance virtualization infrastructure, including VCenter and ESX, optimizing resource utilization and scalability.
Administer and optimize NetApp NAS storage to ensure data availability and accessibility, meeting business continuity requirements.
Implement and enhance security printing by Papercut application, ensuring secure document management and printing operations.
Manage corporate end-user antivirus solutions (McAfee, Sophos, TrendMicro) to safeguard systems against security threats and vulnerabilities.
Maintain security VPN tunnels using the RSA method, ensuring secure remote access for authorized users.
Manage backup data stored on the EMC data domain, implementing best practices for data protection and recovery.
Provide coaching and training to the IT Helpdesk team, ensuring proficiency in technical support and troubleshooting processes.

Technical Support Engineer

Union Fenosa Gas

2008.12 - 2012.11

SEGAS" (Union Fenosa / Eni) joint venture
Installed, configured, and maintained operating systems, software, and hardware, resulting in system uptime
Troubleshoot system and network problems, resolving 90% of issues within the time frameand minimizing downtime for users
Managed user accounts and permissions, ensuring secure and efficient access to systems andapplications
Researched and recommended new technologies, leading to the implementation of acontainer orchestration platform, improving application deployment efficiency
Managed user accounts and permissions, ensuring secure and efficient access to systems andapplications
Collaborated with cross-functional teams to migrate legacy systems to newer Windowsservers, streamlining operations and enhancing scalability
Managed Windows Server Update Services (WSUS) infrastructure for patch managementacross the organization
Provided on-call support for critical system issues.

Helpdesk Engineer

GMC Home Appliance

2008.01 - 2008.11

Installed, configured, and maintained operating systems, software, and hardware, resulting in system uptime
Troubleshoot system and network problems, resolving 90% of issues within the time frameand minimizing downtime for users
Managed user accounts and permissions, ensuring secure and efficient access to systems andapplications
Researched and recommended new technologies, leading to the implementation of acontainer orchestration platform, improving application deployment efficiency
Managed user accounts and permissions, ensuring secure and efficient access to systems andapplications.

Education

Bachelor's degree - Computer Science

Academy

2006

Skills

System Administration: Proficient in managing Windows Server operating systems (2012/2016/2019) and

Ensuring their reliability and availability in enterprise environments

Network Infrastructure: Skilled in configuring and optimizing network infrastructure components, including Active Directory, DNS, DFS, and DHCP, to maintain secure and efficient connectivity
Security Management: Experienced in implementing and enforcing security policies, managing user accounts and Access controls, and enhancing system security through technologies such as Papercut security printing and Corporate antivirus solutions (McAfee, Sophos, TrendMicro)
Virtualization Technologies: Knowledgeable in virtualization technologies, including VMware vSphere and VDI Solutions, with a track record of successfully upgrading and managing virtualized environments to improve Resource utilization and scalability
Backup and Disaster Recovery: Proficient in developing and implementing backup and disaster recovery strategies Using tools such as Veeam Backup and NetApp snap mirror storage functions, ensuring minimal data loss and Expedited recovery in the event of system failures or disasters

Technical Support and Training: Skilled in providing technical support to end-users, troubleshooting system and Basic network issues, and delivering training to IT Helpdesk teams to enhance operational efficiency and user Satisfaction
Storage Management: Experienced in managing NetApp NAS storage and EMC Data Domain, optimizing storage Resources, and ensuring data availability and accessibility in compliance with industry regulations
Automation and Optimization: Proficient in process automation, system performance monitoring, and

Optimization techniques to streamline operations, reduce manual tasks, and improve overall system efficiency

Hardware and Software Management: Experienced in managing hardware and software resources, reducing costs, And ensuring system reliability and compliance with industry standards
Team Collaboration and Communication: Effective communicator with strong collaboration skills, capable of Working cross-functionally to design and implement scalable and high-availability network solutions

Websites

www.linkedin.com/in/youssef-lasheen-7598b35a

Accomplishments

Upgrade Active Directory: migrate and upgrade of Active Directory infrastructure to the latest Windows server version, ensuring seamless integration and enhancing security protocols. Resulted in a 20% reduction in login time and strengthened system resilience against cyber threats.
Upgrade Virtualization Infrastructure: Led the upgrade of vSphere infrastructure to the latest version, optimizing resource utilization and scalability of virtualized environments.
Implement VMware VDI Solution: Spearheaded the implementation of VMware Virtual Desktop Infrastructure (VDI) solution, providing users with secure and flexible desktop virtualization capabilities.
Server Virtualization: Orchestrated the conversion of all physical servers to virtual machines, reducing hardware costs and simplifying server management.
Data Migration: Executed seamless migration of company data, including servers and file servers, from old to new storage infrastructure, ensuring zero downtime and data integrity.
Domain Migration: Successfully migrated the company domain data to a new domain name with zero downtime, maintaining uninterrupted business operations

Certification

Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 networking Structure (70-291).
Implementing Microsoft Internet security and acceleration (ISA) Server 2004 (70-350).
Designing a Microsoft Windows Server 2003 Active Directory and Network Infrastructure (70-297).
Planning and maintaining Microsoft Windows Server 2003 Network Infrastructure (70-293).

Courses

· EMC, Documentum D2 administration training course.

· NetApp cluster administration in Fast Lane

· NetApp Data Protection administration in Fast Lane

· CCNA.

· Microsoft MCSE 2003.

· VMware vSphere: Install, Configure, and Manage [V4].

· VMware vSphere: Install, Configure, and Manage [V7].

· Accomplished courses for NetApp operating system Fundamentals.

· Administrate Microsoft SQL Database 2012.

· VMware vSphere: Install, Configure, and Manage [V6].

· Administrate EMC Networker backup V8.

· CompTIA Storage+.

· EMC Data Domain with Networker Integration (On Job Training).

· ITIL V3: Service Management Foundation

· Veeam Backup & Replication V.10.

Timeline